Introduction
Keen Profile Company (Thailand) Limited is committed to protecting the privacy the privacy of your personal data. This policy summarizes how we collect, utilize, and transfer your personal data, along with the security measures we employ to protect this information and your associated rights.
Data Collection
Keen Profile Company (Thailand) Limited provides consultancy services to management concerning employee engagement, organizational culture comparisons, leadership development, human resources evaluation, and human resource management strategies. We are required to collect, store, utilize, and analyze various types of personal data to deliver these services to our clients.
The categories of personal data we may gather include names, contact information (such as email addresses, phone numbers), employment histories (such as business units, tenure in positions), skills, as well as your perspectives and opinions regarding employment for employers. We may also collect certain demographic data (such as gender, age, ethnicity) and psychological assessment data (such as questionnaire scores you participate in). This depends on the scope of services requested by our clients.
This data may be collected directly from you or from your employer through various methods such as surveys, interviews, etc. We will maintain the confidentiality of all data you provide, and your employer will not be able to see individual results unless you provide prior consent.
If you are a client of Keen Profile, we will collect and utilize information regarding your company and individuals within your company to fulfill the tasks assigned by you and to maintain our business relationships. Typically, the collected data includes contact details for reaching you (such as name, phone number, email address), job positions, and business records related to our services.
Where the Personal Data is Held?
Your personal data is stored on secure servers provided by Amazon Web Services (AWS) in their globally distributed data centers. AWS is a trusted and internationally certified Cloud Hosting service provider known for its high-level security standards. Data Storage Locations in AWS data centers across various regions, including: Asia-Pacific: Singapore, Sydney, Tokyo.
Security Measures
AWS implements stringent security measures to protect your data. These measures include:
Data Deletion
When you delete your personal data, it will be promptly removed from our system.
How We Use Your Personal Data
We will not process your personal data in a manner that conflicts with this Privacy Policy, and we will make every effort to ensure that the data is accurate, complete, up-to-date, and reliable for the intended purposes of use.
We use data for regular business operations to deliver services to our customers, which may include requesting your participation in surveys and answering questions aimed at addressing specific data needs of your employer regarding various aspects such as engagement and performance assessment. This includes the use of designated tools, reporting, and competency benchmarking.
Your personal data may be shared with our customers as well as external parties engaged to provide services on our behalf, such as consulting services or project management. These service providers must process your personal data in accordance with applicable data protection laws and this Privacy Policy.
Finally, we may share your data with law enforcement agencies, regulatory authorities, government bodies, or courts where necessary to exercise our rights under the law, protect your interests, or as required by applicable law.
We may use the collected customer data to deliver our services or for your benefit. Additionally, we may use the data for various business purposes, including data analysis, benchmarking, and statistical purposes. We may use the collected personal data to contact you about our services that we believe you may be interested in.
Convening
We may contact you to extend invitations to participate in industry-related events, and you have the right to opt out of receiving such invitations at any time.
Market Intelligence
We may collect and utilize your personal data for research, benchmarking, and market intelligence purposes to deliver and enhance our services, as well as to ensure that our intellectual capital remains aligned with market standards continuously.
Legal basis for processing your personal information
The legal principles of Keen Profile (Thailand) Limited regarding the collection and use of your personal data as outlined in this policy will depend on the type of personal data and processing activities involved, including the context in which we obtain the data.
We will process basic personal data about you, such as your contact details (name, email, phone number), and survey response data, considering legal benefits or other legal justifications (such as consent) where applicable local laws mandate. However, such processing shall not outweigh your privacy interests, rights, and freedoms as defined by the law.
If you require further information regarding the legal principles we use to process your personal data, you can contact us at [email protected].
Security and Integrity of Data
To prevent unauthorized access, maintain data accuracy, and ensure appropriate use of information, Keen Profile (Thailand) Limited employs legal processes and adequate security measures to keep data confidential and protect the personal data collected, as well as prevent unintentional loss, unauthorized access, or unlawful processing. These measures are regularly reviewed and updated to align with legal and technological advancements over time.
Data Retention
Keen Profile (Thailand) Limited will retain your personal data only for as long as necessary for the purposes for which it was collected and used. Once the purposes for such collection and usage cease to be necessary, we will either delete or anonymize the data to prevent direct identification of individuals. We will only use the data for analysis, comparison, and statistical purposes. The following criteria will guide our data retention practices:
We will retain your personal data only for the duration of our relationship with customers.
When the customer relationship ends, data (in anonymized or pseudonymized form) may still be relevant to our current or future business purposes as permitted by law.
Your Rights
You have the right to access, delete, amend, update, or make your personal data complete, or request not to be contacted by Keen Profile. Furthermore, you have the right to request the transfer of your personal data to third parties, object to the processing of your personal data, request us to limit the processing of your personal data, or withdraw your consent at any time. If you wish to exercise these rights, you can contact us at [email protected].
If you request us to delete your personal data from our database, please note that we may retain minimal personal data to record your deletion request and to maintain records disclosed to our customers. If we are unable to delete your personal data (or if it cannot be anonymized, such as when your personal data is stored in backup archives), we will securely store your personal data and refrain from processing it until deletion is possible.
If we have collected and processed your personal data with your consent, you also have the right to withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness of processing carried out before your withdrawal or the processing of personal data based on lawful grounds other than consent.
Finally, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction regarding our collection and use of your personal data. If you need further information about lodging a complaint, please contact the data protection authority responsible for overseeing data protection.
Material Changes to the Privacy Policy
Keen Profile (Thailand) Limited reserves the right to amend or modify the privacy policy at any time and for any reason. In the event of significant changes to the privacy policy, we will post a notification of such changes on our website and take appropriate measures to inform you. Please periodically review this privacy policy to stay informed.
If you have any questions regarding your personal data, please email us at [email protected].
Cookie and IP Address Policy
Keen Profile (Thailand) Limited may use cookies on this website. Cookies are small text files downloaded to your computer or mobile device when you visit a website. We use cookies to deliver a more personalized and relevant user experience by storing user preferences and tracking user trends, as well as providing requested services.
By using our website at https://keenprofile.com , you consent to the use of cookies as outlined in this Cookie Policy.
If you do not accept these cookies, please disable cookies by changing your browser settings to prevent cookies from this website being stored on your computer or mobile device.
Types of Cookies We Use:
If you have any questions regarding our use of cookies, please contact us at [email protected].